After we receive the clothes, we get them professionally cleaned by a skilled and well-reputed laundering agency.
If an item is damaged or lost during the subscription, please notify us as soon as it happens. Lost or damaged items, beyond normal wear and tear, will incur a $15 fee (per piece). For additional information, please refer to our Terms and Conditions.
You can choose between two different packages. However, the content of each package is fixed, and cannot be altered for individual requests.
We currently offer three baby sizes – newborn, 0-3 months, and 3-6 months. These sets are all identical to each other, with the same designs, and same combinations of clothes, but in different sizes.
The clothes will be packaged in a 100% cotton draw-string bag. The bag is washable, but we request that you leave that to us. However, please make sure that you only place clean clothes in them.
The subscription includes 11 pieces of 100% cotton clothing. Each pack consists of the following pieces – 4 rompers, 3 pairs of pants, 2 long sleeve one-pieces, 1 short sleeve one-piece, and 1 hat.
We ship anywhere in Australia. For international orders, please email us at firstname.lastname@example.org
The packages will be delivered to your given address via Australia Post. A signature will be required upon receipt.
Log back to your account and notify Numidian so that we can send your next shipment to your revised address.
Log in to your account and notify Numidian that you would like to return the package. You can also request delivery of the next package.
The clothes will be put through an independent laundering and quality inspection at our end. However, we ask that you return the clothes in a clean condition.
We advise that you return the old package only upon receipt of the new package so that your child always has a set of clothes at hand.
You will have to create an account with Numidan. You can do no by clicking on ‘My Account’ on the top-right corner of the screen, and then fill in your details under ‘Register’. You can also click on either ‘Set A’ or ‘Set B’, select your preferred size, and proceed to your ‘Cart’. Next, enter your delivery address and payment details.
If you change your mind, or if you are unhappy with the clothes you receive, you have up to 10 days (from the day you receive your first package) to cancel the subscription and return the clothes for a full refund. Please send an email to email@example.com with your refund request.
You need to enter your credit card details, following which an automatic payment will be made every month.
The first payment will be debited from the nominated account as soon as you receive the package.
If payment cannot be completed, you will be contacted so we can resolve the issue. If the payment is more than 7 days late, the agreement will be terminated.
You can go through the size chart to determine the ideal fit for your child. To have a look at the size chart, click here >
The following sizes are currently covered by Numidan.
Sizes to be soon covered by Numidan:
The monthly subscription is inclusive of everything — the clothing, delivery, and the return.
Log in to your account and update your profile information accordingly.
To inform us of new size needs, or to edit/update/cancel your subscription, please log in to your account and follow the online prompts.
All of our clothes and packages are thoroughly inspected for quality before leaving our facility. However, in case you deem the quality of the clothes to be unsatisfactory, please email us within 5 days, and we will endeavour to send you a replacement as soon as possible.